OPEN POSITIONS

Thank you for your interest in Reckner. This position is no longer available. However, we always welcome enthusiastic, qualified candidates. Please feel free to send your cover letter and résumé to hr3@recker.com.

Assistant Supervisor, Phone Center

Schedule: Part Time

25 Hours/Week

Evenings and Saturdays

Location: Oak Creek, WI

Background

Reckner, based in Chalfont PA, is a world class marketing research firm with 200 employees and offices in Pennsylvania, Wisconsin and New York. Well known as a premier research services firm, we have unparalleled expertise in consumer and healthcare recruitment, fieldwork and facility management.

Job Description:

Responsible for supervising staff in the telephone operation, including:

• Providing recruiting and project direction to staff
• Staff training
• Monitoring performance
• Providing performance feedback through formal and informal means
• Working directly with the phone room supervisor and the project management team to ensure that market research studies are completed with accuracy and on time

Job Requirements:

• Required shifts: Monday - Thursday: 3:00 pm - 8:00 pm and Saturdays: 8:00 am - 1:00 pm
• Excellent verbal and written communication skills and team building experience
• Minimum one year supervisory experience preferred
• Minimum one year data collection/call center experience preferred
• Ability to lead and motivate staff with both energy and patience
• Ability to successfully supervise multiple studies in a fast paced environment

To Apply:

Please send cover letter and résumé to Kim Littlefield by June 28