Incentive Payment Policy

Each survey invitation will state the incentive amount, which will be paid to all those who qualify for and fully complete the study.

For any incentives less than $150, you will have three options

  1. Visa Digital Reward Card or
  2. Visa Physical Reward Card (mailed to you)
  3. Digital Gift Card from Amazon

For any incentives $150 or more, you will have four options

  1. Visa Digital Reward Card
  2. Visa Physical Reward Card (mailed to you)
  3. Digital Gift Card from Amazon
  4. Bank deposit via ACH (Automated Clearing House, aka Direct Deposit)

Incentives are usually paid within two to three weeks after study completion.

When we process the incentives for the study that you completed, you will receive an e-mail from with the subject line: Your Reckner Incentive for Study Reference #xxxx is here!

The email will contain a "Redeem" button that, when clicked, will take you to the Tremendous Rewards website. There you will be able to choose your incentive payment option.

  • If you choose a Digital Card (Visa or Amazon), you will receive a second email containing your virtual reward. That email will be sent within a few minutes of your redemption.
  • If you choose a Physical (mailed) Visa Card or ACH Direct Bank Deposit, you will be redirected to a page where you can submit your address or banking information. Please allow 5-7 days for mailed rewards and 2-4 days for bank transactions.

For questions regarding incentives earned, please click the "Help" button at the bottom of the page or send an email to .

Please include the study reference number and your name in the message. A member of the Reckner's services team will respond to your inquiry by phone or email within 48 hours.