services Reckner

Flexible field services from an industry veteran

With 25+ years' experience, Reckner is the flexible field partner you need. In addition to Reckner facilities, you can rely on us for many other field services. Our in-house programming team can program anything and our national iHUT management team has managed hundreds of iHUTs. We also have project management team that boasts a 10-year average tenure, and our in-house phone room is uniquely trained to identify the most qualified and engaged respondents.

Central Location Product Tests &
Taste Tests
Both our facilities and our staff are built to complete large quotas and complex designs with quick turnarounds. Our spacious, multi-purpose study rooms are well-suited to large equipment and display studies. And, food and beverage research projects are easily conducted using our fully-equipped test kitchens. On-site supervisors and technicians are engaged and dependable, able to provide the experience, professionalism and flexibility your CLT requires. And, we have fully-trained food service personnel, who are well-versed on the detailed protocols of product preparation and testing.
Focus Groups, Ethnographies, IDIs & Usability Labs We know what it takes to provide carefully-screened, quality respondents. We handle every detail with attentive service, and we provide adaptive flexibility to satisfy changing needs and special requests. Our spacious and comfortable focus group facilities are supervised by an on-site Client Host, who is trained to ensure that your study is successful. With well-equipped viewing rooms and state-of-the-art technology, the Reckner facilities have been consistently Impulse Survey Top-Rated for many years.
Home Use Tests We know that Home Use Tests demand a committed participant. We go beyond the initial qualification and recruiting to identify users who will faithfully adhere to their responsibilities for the project. And, we manage the logistics of your product placement plan. With large multi-purpose rooms and flexible storage facilities, our facilities readily support product handling and distribution.
Programming, Hosting & Data Processing From complex methodologies and randomizations to concept websites, Reckner's headquarters-based, DP Team provides custom, flexible solutions to address any programming requirement. With an average tenure of 10+ years, our experienced programming team will deliver the data in any format - cross tabs, verbatims, you name it.
Recruiting Whether we use our database or your client's list, our recruitment team will find the right people. We utilize active database management and stringent quality control protocols, so your research project will be recruited to your exact specifications. We can recruit for any methodology - focus groups, in-depth interviews, teledepths, online bulletin boards, shop-alongs, etc.
Sensory Testing Our facilities feature fully-equipped test kitchens, flexible multi-purpose rooms, ASTM-standard personal care booths, ASTM-standard food/beverage booths and specialized product testing rooms. We also offer a trained, Sensory Descriptive Panel through our sister company, the Institute for Sensory Research.