OPEN POSITIONS
Thank you for your interest in Reckner. This position is no longer available. However, we always welcome enthusiastic, qualified candidates. Please feel free to send your cover letter and résumé to hr3@recker.com.
Client Service/Host
Location: Chalfont, PA
Part Time
The Client Service role provides services and support for our clients and respondents. This includes set up for consumer research tests, working directly with respondents and clients during test execution, and break-down/clean-up of testing space.
Great opportunity for-
- Homemakers, students and anyone with a flexible schedule
- Individuals with an abundance of energy and enjoy fast-paced work
- Has a warm and accommodating personality
- Previous administrative, hospitality, and/or host experience preferred
- Must have a high level of professionalism and a welcoming personality
Responsibilities:
- Fluctuating schedule (morning/afternoon/evening as needed)
- 0-28 hours per week depending on client's needs, hours are not guaranteed
- Schedules are determined in 1 -2 weeks in advance
- Hours can include early morning, afternoon and evening shifts (ex. 7 am - 10 pm)
- Monday - Friday availability, no weekends
- Managing the needs of clients
- Greeting respondents and clients upon arrival
- Audio/visual recording of the research sessions
- Administrative duties; answering phones, making copies/scanning and uploading files
Requirements:
- Ability to work autonomously and in a team environment to successfully meet clients' needs and expectations
- Typing proficiency and familiarity with Microsoft Office (Excel, Word, Outlook) required with the ability to quickly learn new technologies
- Ability to lift 50 pounds
- Requires ability to walk for extended periods of time and bend, lift, reach regularly
- Excellent organizational, interpersonal and time management skills and demonstrated attention to detail
- High school degree or equivalent work experience in market research or customer service
- Must possess high-energy and exhibit professionalism
- 1-2 years of Customer Service is preferred
To Apply:
Interested candidates should send a cover letter and résumé to Kim hr3@reckner.com
